Cecilia Thompson
Business Intelligence & Analytics
Data analyst and business intelligence professional with 5+ years of experience turning business and operational data into dashboards, reports, and actionable insights. Skilled in SQL, Power BI, Databricks, advanced Excel, and data modeling, with a strong background in data validation, automation, and executive reporting. Known for translating complex datasets into clear recommendations that improve decision-making, efficiency, and performance. Currently pursuing a Master's in Business Analytics & Data Science at Oklahoma State, expected December 2026.
IT Business Intelligence & Reporting
2025 – Present
Williams Companies, Inc.
Fortune 500 Energy Infrastructure · Tulsa, OK
- Lead development of enterprise Power BI dashboards and semantic data models used by leaders across IT, operations, and finance.
- Partner with business stakeholders to translate requirements into data models that align with enterprise data standards.
- Troubleshoot advanced DAX, data, and performance issues to improve report reliability, query performance, and drive user adoption.
- Validate large datasets in Databricks and SQL to ensure data integrity and accuracy across enterprise reporting pipelines.
- Partner with data engineering and DevOps teams on version-controlled data transformations and production analytics solutions.
- Manage analytics delivery through Azure DevOps (Boards, sprints, pull requests), running multiple projects in parallel.
- Use AI tools (M365 Copilot, Cursor, Perplexity) to accelerate report development, DAX/SQL authoring, and documentation, and share patterns with the broader BI team.
- Enable self-service analytics by training business stakeholders, authoring documentation, and improving organizational data literacy.
IT Business Intelligence & Reporting Intern
May 2024 – Aug 2024
Williams Companies, Inc.
Tulsa, OK
- Built an enterprise Power BI dashboard delivering real-time visibility into IT project performance for executive leadership (CIO, IT directors, PMO).
- Designed and shipped an automated reporting solution that eliminated 100+ hours of manual work per month for the project management team.
- Integrated data from multiple source systems into a unified model, giving executives a single view of project performance.
- Designed KPI-driven visualizations to track project health, timelines, and performance against enterprise benchmarks.
- Led training sessions to help stakeholders adopt and use the new reporting tools.
- Worked with the PMO in Agile sprints to iteratively improve dashboard features.
HR Operations & Insights Intern
Jan 2024 – May 2024
CBIZ
Tulsa, OK
- Supported HR operations and people analytics work, partnering with HR leadership to turn workforce data into recommendations on onboarding, engagement, and retention.
- Analyzed employee lifecycle data to identify gaps in onboarding and delivered recommendations that informed HR process improvements.
- Designed a structured 30/60/90-day touchpoint framework to improve new-hire engagement and early-tenure retention; presented to HR leadership for adoption.
- Contributed to strategic HR projects spanning DEI initiatives, policy revisions, and internal learning frameworks.
- Facilitated onboarding sessions and authored process documentation to improve new-hire experience and consistency across cohorts.
- Redesigned internal learning materials to improve usability and align with employee career-development pathways.
Business Analyst, Finance Operations
2011 – 2015
Sintese Comercial Hospitalar
Goiânia, Brazil
- Served as business analyst across finance operations for a healthcare distribution company, owning data analysis, process automation, and system data integrity over a four-year tenure.
- Led data validation and cleansing during enterprise system implementation, improving data accuracy by 60% and ensuring reliable migration of master and transactional records.
- Automated financial reporting in advanced Excel, reducing report production time by 50% and creating reusable templates adopted across the finance team.
- Managed and analyzed $300K+ in monthly accounts receivable across five banks, reducing delinquency from 10% to 5% through trend analysis and process redesign.
- Partnered with cross-functional teams to define KPIs, design reporting standards, and improve financial reporting workflows.
- Delivered insights on cash flow, receivables, and customer behavior to support executive decision-making.
M.S., Business Analytics & Data Science
In progress · Expected Dec 2026
Oklahoma State University, Stillwater, OK
B.S., Management Information Systems
2020 – 2024
Oklahoma State University, Stillwater, OK
Brazilian Portuguese
Native
English
Native / Professional