Enterprise BI & Analytics
Power BI · DAX · SQL · Databricks · Advanced Excel · Enterprise Reporting · Executive Dashboards · KPI Development
Cecilia Thompson
Data & BI Analyst | Enterprise Analytics
Data and business intelligence analyst with 7+ years of experience delivering enterprise reporting, scalable semantic models, KPI dashboards, and data-quality improvements across energy, HR, and finance. I partner with business leaders, data engineering, and platform teams to turn complex requirements and multi-source data into trusted Power BI and Databricks solutions that support informed decisions. My work combines analytics platform reliability, capacity and performance analysis, data validation, reporting governance, and stakeholder enablement to strengthen the adoption and business value of enterprise analytics.
Data & BI Analyst | Enterprise Analytics & Platform Support
2025 – Present
Williams Companies, Inc.
Fortune 500 Energy Infrastructure · Tulsa, OK
- Lead the design, development, and delivery of enterprise Power BI dashboards, semantic models, and reporting solutions that enable consistent, data-driven decision-making across multiple business functions.
- Serve as a technical resource for the enterprise Power BI and Databricks ecosystem, resolving complex DAX, semantic-model, refresh, access, performance, and production reporting issues.
- Monitor Power BI capacity and workload performance; investigate resource-intensive queries and recurring incidents; and partner with report owners to improve platform reliability, scalability, and user experience.
- Translate business priorities into scalable analytics solutions aligned with enterprise data architecture, security, governance, and reporting standards.
- Lead multi-source data validation for enterprise reporting by reconciling disconnected systems with SQL, Databricks, and Python; identify discrepancies, validate business logic, and protect the accuracy of analytical outputs.
- Coordinate analytics delivery through Azure DevOps, balancing production support, platform priorities, stakeholder requests, incident resolution, and solution-development work according to business impact and risk.
- Partner with data engineering, platform, and DevOps teams to resolve cross-system data and reporting issues, validate release readiness, and deliver production-ready analytics solutions.
- Establish and promote reporting standards through stakeholder-facing documentation, hands-on user training, and technical guidance on Power BI development, semantic models, performance optimization, and data access.
- Built a centralized SharePoint resource hub for the BI team, consolidating Power BI and Databricks guidance, team information, and intake resources to improve findability, strengthen self-service support, and reduce duplicate requests.
- Identify recurring reporting and platform challenges, recommend process and technical improvements, and share reusable development patterns that strengthen the broader BI community.
Enterprise Reporting & Analytics Analyst
May 2024 – Aug 2024
Williams Companies, Inc.
Fortune 500 Energy Infrastructure · Tulsa, OK
- Led enterprise reporting and analytics initiatives for project-management stakeholders, delivering scalable Power BI dashboards and semantic models that provided leadership with a consolidated view of project performance, timelines, risks, and key delivery metrics.
- Integrated, validated, and standardized data from multiple enterprise applications to establish reliable, KPI-driven reporting and maintain continuity through a major platform transition.
- Modernized fragmented, manual reporting processes through automation and standardized reporting workflows, eliminating more than 100 hours of monthly effort and improving the timeliness of leadership insights.
- Served as the strategic liaison between business stakeholders and technical teams, translating complex reporting needs into prioritized analytics enhancements, scalable solution designs, and executive-ready insights.
- Established reporting governance, KPI standards, documentation, and user-enablement practices that strengthened data consistency, reporting adoption, and stakeholder confidence in enterprise project information.
HR Operations & Insights Analyst
Jan 2024 – May 2024
CBIZ
Tulsa, OK
- Partnered with HR leadership to analyze workforce and employee-lifecycle information and identify trends, process gaps, unclear ownership, and improvement opportunities.
- Supported HR initiatives related to onboarding, employee engagement, retention, employee experience, DEI, policy updates, and internal learning.
- Reviewed existing HR processes and documentation to identify opportunities to make programs more consistent, clear, and scalable.
- Coordinated with HR stakeholders to gather input, align on priorities, document recommendations, and track follow-up actions.
- Developed and improved process documentation, learning materials, and onboarding resources to support a more consistent employee experience.
- Facilitated onboarding sessions and helped new employees understand key resources, expectations, and available support.
- Designed and presented a structured 30/60/90-day new-hire touchpoint framework, enabling HR and managers to support early-tenure engagement, identify potential concerns, and strengthen retention.
- Translated qualitative employee feedback and operational observations into practical recommendations for HR programs and processes.
- Supported cross-functional communication and change-management activities for people-focused initiatives.
Business Analyst, Finance Operations
Jan 2011 – Nov 2015
Sintese Comercial Hospitalar
Goiânia, Brazil
- Managed and reconciled accounts receivable activity across five banks, ensuring customer payments, deposits, and balances were accurate.
- Monitored customer aging, overdue balances, collections status, and payment behavior; helped reduce delinquency from 10% to 5%.
- Analyzed cash flow, receivables, financial trends, and variances to support daily financial decisions.
- Created recurring financial reports and Excel-based templates for leadership and the Finance team, reducing manual reporting time.
- Supported an enterprise system implementation by validating, cleansing, reconciling, and migrating master and transaction data.
- Investigated data discrepancies between finance records, bank information, customer accounts, and the new system.
- Partnered with Finance, Operations, Sales, and banking contacts to resolve exceptions and improve reporting accuracy.
- Helped define reporting standards and financial KPIs so teams could use more consistent information.
- Supported month-end activities by preparing reconciliations, validating balances, and providing ad-hoc analysis.
- Identified manual steps and reporting gaps, then improved them through standardized Excel trackers, formulas, and processes.
Data Modeling, Quality & Governance
Semantic Modeling · Dimensional Modeling · Star Schema Design · Data Validation · Data Quality · Business Logic Validation · ETL/ELT Concepts · Reporting Governance
Analytics Platform Reliability & Enablement
Power BI Capacity & Workload Monitoring · Performance Optimization · Refresh & Access Support · Production Incident Management · Self-Service Analytics · User Training
Business Partnership & Delivery
Stakeholder Management · Requirements Translation · Executive Communication · Cross-Functional Collaboration · Process Improvement · Azure DevOps · Agile Delivery
M.S., Business Analytics & Data Science
Oklahoma State University, Stillwater, OK
B.S., Management Information Systems
Oklahoma State University, Stillwater, OK
Portuguese
Bilingual
English
Bilingual
Available upon request.